Contact IT for Help
Phone: 562-903-4740
Email: it.helpdesk@biola.edu
Biola Jabber: x.4740
Website: biola.edu/information-technology
The Employee Computer Replacement Program allows IT to provide up-to-date computers for Biola University employees.
Each employee's computer is replaced every 5 or 6 years, depending on the computer model. Replacements happen annually, usually during the summer months.
This page explains the following:
To see details about the current computer models, see Employee Computer Models.
To see what applications are installed on employee computers, see Standard Biola-Computer Software Package.
This topic relates to Device Help.
Who gets a computer? | The Program funds computers for full-time benefited employees. Computers required for part-time staff, adjunct faculty, lab workstations, department servers, and student worker computing, are funded by the departments. A new or used computer can be purchased or leased by departments from the Program. |
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Desktops | Qualified employees will receive from the Program a desktop computer. Desktop computers have a life-cycle of 3 to 4 years, depending on model and computing need. Monitors have a life cycle of 4 years. |
Laptops | Qualified employees can receive a laptop computer if their duties and responsibilities justify the placement. Typical laptop placements are for
When requesting a laptop placement, please send information about the employee’s duties and responsibilities that would explain why a laptop placement would better serve the employee than a desktop placement. |
Printers | The Program places Konica Minolta multi-function printers (MFPs). The printer model is selected to meet the majority of workgroup printing needs. See Print & Copy. for more information. |
The Program's goals include the following: