Contact IT for Help
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1. What is account delegation?
Gmail delegation gives users limited access to a department email account to read and send emails from it. The account stays secure as delegation does not share the password, and account owners can revoke a user's access at any time. Account owners should regularly remove Gmail delegation from users that should no longer have access to the account.
For more information on how to set up or use account delegation, please see the following pages:
2. What do I do if the Gmail delegation invite says it expired?
If a user does not accept your Gmail account delegation invite in 2 business days, the invite will expire. To resend the invitation, please see How to Resend an Expired Gmail Delegation Invitation.
2. How do I add Zoom as a Conference option to Google Calendar?
For a step-by-step guide on how to add Zoom as a Conference option to your Google Calendar, please see How to Connect Your Zoom Account to Your Google Calendar.
1. How do I share a file in my Google Drive?
To share a Google Drive file,
For more information on how to share a file in your Google Drive, please see Google's Share files from Google Drive page.
3. How do change ownership of a Google Drive file?
To change ownership of a Google Drive file in your account,
For more information, please see Google's Make someone else the owner of your file page.
1. How do I get a Google Shared Drive?
Google Shared Drives are not currently available for widespread public use. They are used at Biola to,
If you believe you need a Google Shared Drive for Biola work or Educational purposes, please contact the IT Helpdesk at firstname.lastname@example.org or by calling 562.903.4740.
2. How do I get access to my department's Google Shared Drive?
Biola IT creates Google Shared Drives and gives manager access to a specific Staff and/or Faculty in a department. Shared Drive managers do the following:
If your department has a Google Shared Drive that you should have access to, please speak with your supervisor or department administrator.
If the Google Shared Drive manager is unknown, please contact the IT Helpdesk at email@example.com or by calling 562.903.4740.
3. How do I add or remove a Google Shared Drive manager?
To add or remove another manager to/from your department's Google Shared Drive,