Contact IT for Help
How to Request Technical Support
How to Access Special Internet Offers
|Email & Calendaring|
How to Share Files Online
|Virtual Lab Access|
How to Access Virtual Computer Labs
|Software for Students|
How Students and Faculty Can Access Software
If you have a general request for how to access software for your own computer use, please use our computer software request form. For access to Microsoft Office, Adobe Creative Cloud, or a list of free software for download, see the directions below.
Teaching & Learning Tools
How to Choose the Right Web-Conferencing Tool
How to Invite Additional Participants to a Class Session
How to Share Content in a Remote Class Session
How to Add Alternative Web-Conferencing in Canvas
Biola is directing Faculty to use BigBlueButton in Canvas to facilitate web-conferencing at this time. We do understand some Faculty may be more familiar with other forms of web-conferencing and have curated some instructional pages on how to use Google Meet, WebEx or Zoom in Canvas.
The following pages will also assist if BigBlueButton ever were to encounter a service outage or degradation.
*Biola's IT department is only equipped, at present, to troubleshoot and support the use of WebEx or Google Meet for web-conferencing.