Contact IT for Help
Phone: 562-903-4740
Email: it.helpdesk@biola.edu
Biola Jabber: x.4740
Website: biola.edu/information-technology
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Biola.edu is the top level domain.
Biola IT utilizes Cisco Umbrella as the upstream DNS service provider for all Biola University network users. This effectively overrides pre-configured or hard coded DNS addresses defined on client devices.
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DNS Requests must contain a sub-domain name as well as the Biola.edu top level name (i.e. it.biola.edu). In this example, “it” is the sub-domain and “biola.edu” is the top level name.
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