Contact IT for Help
Phone: 562-903-4740
Email: it.helpdesk@biola.edu
Biola Jabber: x.4740
Website: biola.edu/information-technology
Step | What to Do | ||||
---|---|---|---|---|---|
1 | Go to the First Time Log In page. | ||||
2 | Type in your personal email address (if you are an incoming student, the one you used when submitting your Biola application) and click the Go >> button. | ||||
3 | Log in to your personal email address and open the password reset link email we sent to you labeled Set your Biola University account password. Note: If the system doesn't recognize the email address you entered, please contact one of the following Biola departments and let them know you'd like to set your password but your non-Biola email address is not recognized.
| ||||
4 |
Note: You will be redirected to MyAccount.biola.edu to confirm your password has successfully updated. | ||||
5 | Type in your NetID and the newly created password and click the Log in button. | ||||
6 | If you were successfully able to log in then your account has been activated and your password has been successfully set. If you encounter any errors, please call the IT Helpdesk at 562.903.4740 or email us at it.helpdesk@biola.edu. |